Karen serves as Vice President, Employer Channel at Innovative Rx Strategies and is responsible for planning, strategy and reporting for employer channel clients. She leverages her expertise to provide ongoing consultation to ensure the effective execution of client objectives and the PBM contract.
Prior to re-joining Innovative Rx Strategies in October 2023, Karen spent more than 30 years of her career in the PBM market. She has worked for two of the largest PBMs – CVS Caremark and Optum Rx, and in PBM Consulting for Innovative Rx Strategies and The Burchfield Group, an Aon company. Karen also spent 7 years at Change Healthcare, focusing on healthcare technology, revenue, and payment cycle management.
Karen has extensive client management experience and has overseen all areas of the pharmacy benefit such as managing RFP’s, contracting, financial reconciliations, trend and benefit design consultation, implementations and PBM negotiations. She has worked with employer clients, governmental entities and unions. She leverages a deep understanding of the complexities of PBMs and the market space to serve Innovative clients.
Karen earned her Bachelor of Arts degree in Communications from Augustana College and resides in the Chicagoland area. In her free time, she enjoys volunteering for various organizations that serve her community.
• P&L management
• Client success
• Health care consulting
• Customer relationship management
• RFP implementation
• PBM negotiation
• Pharmacy benefit design
• Team leadership
BA in Communications